TERMS OF USE
Effective Date: July 24, 2026
Last Updated: July 24, 2026
1. INTRODUCTION
Welcome to Oyrelle ("Oyrelle," "we," "us," or "our"). These Terms of Use ("Terms") govern your access to and use of https://oyrelle.com/, including our website, products, content, features, and related services (collectively, the "Services").
By accessing, browsing, or purchasing from the Services, you agree to be bound by these Terms. If you do not agree, please do not use the Services.
2. CONTACT INFORMATION
If you have questions about these Terms, please contact us:
3. ELIGIBILITY AND ACCEPTANCE
By using the Services, you represent that you are at least 18 years old, or the age of majority in your jurisdiction, and that you have the legal capacity to enter into these Terms.
You agree to provide accurate, current, and complete information when placing an order, creating an account, or contacting us.
4. PRODUCTS AND PRODUCT INFORMATION
Oyrelle offers skincare, beauty, personal-care, and beauty-tool products. We aim to present product descriptions, ingredients, prices, images, and availability accurately. However, we do not guarantee that all information is complete, current, or error-free.
Product packaging, colors, labels, and appearance may vary slightly from images displayed on the website due to screen settings, product updates, or manufacturing variations.
Products are offered for personal use only. You may not purchase products from Oyrelle for unauthorized resale, redistribution, or commercial use.
5. SKINCARE AND PERSONAL-CARE DISCLAIMER
Oyrelle products are cosmetic and personal-care products. They are not intended to diagnose, treat, cure, or prevent any medical condition, and the information provided on the Services is not medical advice.
Individual results may vary depending on skin type, product use, routine, and other factors. Please review product ingredients carefully and perform a patch test before first use, especially if you have sensitive skin, allergies, or a known skin condition.
If irritation, discomfort, or an adverse reaction occurs, discontinue use and consult a qualified healthcare professional. If you are pregnant, nursing, under medical care, or have a health concern, seek professional advice before using a new product.
6. ORDERS, PRICING, AND PAYMENT
6.1 Prices and Availability
Prices, promotions, and product availability may change without notice. The price and currency displayed at checkout are the applicable price for your order, subject to correction of obvious errors.
6.2 Order Acceptance
Submitting an order does not guarantee acceptance. We reserve the right to cancel, limit, or refuse an order for reasons including product availability, pricing errors, suspected fraud, unauthorized resale, or inaccurate order information.
6.3 Payment
You agree to provide valid payment information and authorize the applicable payment provider to charge the total amount shown at checkout, including any applicable taxes, shipping charges, and fees.
6.4 Taxes and Customs
Depending on your delivery destination, your order may be subject to sales tax, VAT, customs duties, or import charges. Any applicable charges will be handled as described in our Shipping Policy or at checkout where available.
7. SHIPPING, RETURNS, AND REFUNDS
Shipping times, delivery estimates, shipping costs, and destination availability are described in our Shipping Policy. Delivery estimates are not guaranteed and may be affected by carrier delays, customs processing, weather, or other circumstances outside our control.
Returns and refunds are subject to our Return Policy. For hygiene and safety reasons, certain opened or used personal-care products may not be eligible for return unless faulty or otherwise required by applicable law.
Please contact info@oyrelle.com with your order number if you need assistance with an order, return, exchange, or damaged item.
8. ACCOUNT RESPONSIBILITIES
If you create an account, you are responsible for keeping your login credentials confidential and for all activity that occurs under your account. Notify us promptly if you believe your account has been accessed without authorization.
We may suspend or terminate accounts that contain inaccurate information, are used for fraudulent activity, or violate these Terms.
9. PROHIBITED ACTIVITIES
You agree not to:
- Use the Services for unlawful, fraudulent, abusive, or harmful purposes.
- Attempt to gain unauthorized access to the website, accounts, systems, or networks connected to the Services.
- Interfere with website security, performance, or functionality.
- Upload or transmit viruses, malware, harmful code, or unsolicited communications.
- Use automated tools, bots, scraping tools, or data-mining methods without our written permission.
- Impersonate another person or misrepresent your identity or affiliation.
- Use Oyrelle content, trademarks, images, or product information without authorization.
10. INTELLECTUAL PROPERTY
All content on the Services, including the Oyrelle name, logo, product names, text, images, graphics, videos, website design, and other materials, is owned by or licensed to Oyrelle and protected by applicable intellectual property laws.
You may use the Services for personal, non-commercial shopping purposes only. You may not copy, reproduce, distribute, modify, display, or exploit any content without our prior written permission.
11. REVIEWS AND USER CONTENT
If you submit a review, image, comment, or other content to Oyrelle, you represent that you have the right to submit it and that it does not violate any law or third-party right.
You retain ownership of your content, but grant Oyrelle a non-exclusive, worldwide, royalty-free license to use, reproduce, publish, display, and adapt that content for operating, promoting, and improving the Services.
We may remove user content that we reasonably believe is unlawful, misleading, abusive, infringing, or inconsistent with these Terms.
12. THIRD-PARTY SERVICES AND LINKS
The Services may contain links to third-party websites, payment providers, social media platforms, or other services. We are not responsible for the content, availability, privacy practices, or terms of third parties. Your use of third-party services is subject to their own policies and terms.
13. DISCLAIMERS
To the fullest extent permitted by law, the Services and all content are provided on an "as is" and "as available" basis. We do not make warranties, express or implied, regarding uninterrupted availability, error-free operation, product suitability for a particular purpose, or any particular cosmetic or personal-care result.
Nothing in these Terms excludes or limits any warranty, right, or remedy that cannot legally be excluded or limited under applicable consumer protection laws.
14. LIMITATION OF LIABILITY
To the fullest extent permitted by law, Oyrelle and its owners, employees, affiliates, suppliers, and service providers will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages arising from or related to your use of the Services or products.
Where liability cannot be excluded, our total liability will be limited to the amount you paid to Oyrelle for the specific product or order giving rise to the claim, except where applicable law requires otherwise.
15. INDEMNIFICATION
To the extent permitted by law, you agree to indemnify and hold harmless Oyrelle and its owners, employees, affiliates, and service providers from claims, losses, liabilities, damages, and expenses arising from your violation of these Terms, misuse of the Services, or infringement of a third party's rights.
16. CHANGES TO THESE TERMS
We may update these Terms from time to time for operational, legal, or business reasons. Updated Terms will be posted on this page with a revised "Last Updated" date. Your continued use of the Services after changes take effect means that you accept the updated Terms.
17. CONTACT US
For questions about these Terms of Use, contact us at info@oyrelle.com.
By using Oyrelle's Services, you acknowledge that you have read, understood, and agree to these Terms of Use.
