Privacy Policy for Oyrelle
Last Updated: July 24, 2026
1. Introduction
Oyrelle ("Oyrelle," "we," "our," or "us") operates https://oyrelle.com/ and related shopping services (collectively, the "Services"). This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit our website, create an account, place an order, contact us, or otherwise interact with our Services.
By using our Services, you acknowledge that you have read and understood this Privacy Policy.
2. Personal Information We Collect
Depending on how you interact with us, we may collect the following categories of personal information:
2.1 Contact and Order Information
- Name, email address, phone number, billing address, and shipping address
- Products viewed, added to cart, purchased, returned, exchanged, or cancelled
- Order details, delivery details, and customer service requests
2.2 Payment Information
Payments are processed by third-party payment providers. We may receive transaction details, payment confirmation, and limited payment-related information necessary to process your order. We do not intentionally store full payment card numbers unless required by the payment method you choose.
2.3 Account and Communication Information
- Account credentials, preferences, and saved details if you create an account
- Emails, support requests, messages, reviews, and other communications you send to us
2.4 Device and Usage Information
We may automatically collect information about your device and use of the Services, including IP address, browser type, device identifiers, pages viewed, approximate location derived from IP address, referral source, and interactions with our website.
3. How We Collect Information
We collect personal information:
- Directly from you when you place an order, create an account, subscribe to marketing, submit a review, or contact us.
- Automatically through cookies, pixels, log files, and similar technologies when you use our website.
- From service providers that help us process payments, fulfill orders, deliver products, host our website, provide customer support, or protect against fraud.
- From advertising, social media, and analytics partners where you interact with our advertising or choose to connect with us through those services.
4. How We Use Your Information
We may use personal information to:
- Process payments, fulfill orders, arrange shipping, and manage returns or exchanges.
- Provide customer support and respond to your requests.
- Create and manage customer accounts and remember your preferences.
- Improve our website, products, services, and shopping experience.
- Send transactional communications, including order confirmations and delivery updates.
- Send marketing communications where permitted by law and subject to your communication preferences.
- Measure advertising performance and show relevant advertising where permitted.
- Detect, investigate, and prevent fraud, misuse, security incidents, or unlawful activity.
- Comply with legal obligations and enforce our terms and policies.
5. How We Share Personal Information
We may share personal information with trusted third parties only as needed to operate our business, including:
- Website and ecommerce providers: WordPress, WooCommerce, hosting, security, and technical service providers.
- Payment providers: Providers that process payments selected at checkout.
- Fulfillment and delivery partners: Shipping carriers, fulfillment providers, and logistics partners.
- Analytics and advertising partners: Providers that help us understand website performance or measure advertising, where enabled and permitted.
- Professional advisers and authorities: Where necessary for legal compliance, fraud prevention, dispute resolution, or protection of our rights.
We may also disclose information in connection with a merger, acquisition, financing, sale of assets, bankruptcy, or similar business transaction.
6. Cookies and Similar Technologies
We use cookies and similar technologies to operate our website, remember preferences, understand how visitors use the Services, protect against fraud, and, where enabled, measure advertising performance.
You can manage cookies through your browser settings. Please note that disabling certain cookies may affect website functionality, including cart, checkout, and account features.
7. Marketing Communications
With your consent where required, we may send promotional emails about product launches, offers, and updates. You can opt out of marketing emails at any time by using the unsubscribe link included in the email. You may still receive non-promotional messages relating to orders, payments, security, or customer support.
8. Data Retention and Security
We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.
We use reasonable administrative, technical, and organizational measures to protect personal information. However, no method of online transmission or storage is completely secure, and we cannot guarantee absolute security.
9. Your Privacy Rights
Depending on where you live, you may have rights to request access to, correction of, deletion of, restriction of, or portability of your personal information. You may also have the right to object to certain processing or withdraw consent where processing is based on consent.
California residents may have additional rights to know, delete, correct, and opt out of certain sharing or targeted advertising activities under applicable law. We do not sell personal information for money.
To exercise a privacy right, contact us at info@oyrelle.com. We may need to verify your identity before completing a request.
10. International Transfers
Our service providers may process personal information in countries other than the country where you live. Where required by applicable law, we use appropriate safeguards for international data transfers.
11. Children's Privacy
Our Services are not intended for children under 13 years of age, and we do not knowingly collect personal information from children. If you believe that a child has provided us with personal information, please contact us so that we can take appropriate action.
12. Third-Party Links
Our Services may contain links to third-party websites, social media platforms, or services. We are not responsible for the privacy practices, content, or security of those third parties. We encourage you to review their privacy policies before providing personal information.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or business operations. We will post the revised version on this page and update the "Last Updated" date.
14. Contact Us
If you have questions about this Privacy Policy or want to exercise your privacy rights, please contact us:
